Tuesday, November 18, 2008

A Letter of complaint


The following letter is an example of a letter of complaint,the teacher asks us to white in order to get new English Phrases to express.


Dear Sir or Madam:


On July 16 my friends and i arrived at your inn hopping to spend an enjoyable weeken.Unfortunately, Because of your pour service, our weekend was a disaster.Since your ad says have a fabolous time or get your money back, I am requesting that you refund our money.


From the moement we arrived, there were problems with the service.First a very unfriendly desk clerk couln't find our reservation.After waiting almost half an hour,we were led by another unfriendly clerk to our room.The room,which had a view of a parking lot instead of the bay, had not yet been vleaned,so we found dirty towels on the beds and cigarette buuts in the ashtrays.Despite these problems,none of your employees apologized to us.This was not the weekend we had been looking forward to.


Service at your in was not always like this. My prerious visits were alwyas enjoyable because of the cpurteaous service and clean rooms with beautiful views.Untli things change at your inn, i will never recommend it to anyone.Iexpect to receive my refund shortly.


Sincerely yours.

Dale Thomas.

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